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Tuesday, July 26, 2011

Firstsource Walk-in for Freshers: Weekdays

Company Name:Firstsource Walk-in for Freshers: Weekdays

Job Designation:BPO Jobs for Freshers at Firstsource

Experience:0 - 3 Years

Education:
UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required

Functional area:ITES/BPO/KPO, Customer Service, Ops.

Location:Mumbai

About us:
Firstsource was established in 2001 and has grown to employ more than 27,000 employees across India, UK, USA and APAC. Its revenue earnings for FY 10-11 were US$ 448 million. An award winning, leading organization, its client list boasts of 18 Fortune 500 companies and 6 FTSE 100 companies among many others. So what does Firstsource do?

Firstsource leverages its Rightshoring approach that is best suited to clients’ business. The Rightshore model is a blend  of 70% onshore and 30% offshore which gives greater access to clients, leading to faster and more effective communications resulting in precise delivery solutions without any ambiguity. These solutions are deployed from more than 44 world-class delivery centers by over 27,000 employees across India, US, UK and APAC. This global delivery model allows Firstsource to meet client requirements in a timely, efficient and cost effective manner.

Firstsource offers a wide range of services throughout the customer lifecycle, including customer acquisition, customer care, billing and collections, transaction processing and business research and analytics. Banking, Financial Services and
Insurance (BFSI), Healthcare and Telecom and Media are some of the industries currently serviced by Firstsource.
Success here is not an accident but by design. The organization has won several accolades for its process excellence and has always been the first to understand the need to constantly adapt to business concepts and methods that translate into
increased profitability and productivity for its clients.

The strength of its domain knowledge, its appetite for change by partnering with innovations including social media or web chat, combined with its scalable business model has benefited its clients all across the globe.

But Firstsource is not just about innovative partnerships or the Rightshore model or even process excellence. Firstsource is about people – its most valuable asset. It has always realized that a happy workforce is a happy customer and is an organization that is continuously working to enhance people’s lives in whichever geography it operates.  Its talented, multi-skilled, multi-cultural workforce is testimony to the people-centric organization it is.

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